So you are serious about content marketing. You are pushing out a quality blog post at least once a month (I hope more) and sharing it out to all your social media profiles. Maybe you are getting a few likes on those posts. But the real question is… are you getting new business from all [Read More]
She simply just didn’t know what to look for… Last week a new client asked us to take over her WordPress website care and maintenance. She’d had some issues with delays and was starting to question the abilities of her designer. We like to run a test when taking over a new site. Take a [Read More]
You’re all over Google Analytics (at least you’ve got the tracking code installed and you check to make sure things are green) and you’re confident you’re in charge of your digital destiny. You’re doing exactly what the vast majority of small business owners are doing – ignoring Search Console. Search Console, formerly known as Webmaster Tools, [Read More]
There are lots of things in business which can seem so obvious, but almost everyone forgets to do. Things which can result in quick, easy wins that result in more sales. This is one of those. One of the easiest wins you can ever have is contacting your old loyal customers. If I asked you, [Read More]
Are you rubbish at remembering to catch up with people? (I sure am) Whether it be mates you haven’t seen in a while, cool people you met at events or clients, it is SO hard to keep up with everyone. For a long time, I’ve wanted a system that would pop up every so often [Read More]
Last week a client (let’s call them David and Bryan, from Acme) made a potentially very costly mistake by attempting what should have been a simple task. Acme uses a service called Intercom to handle all their client support. Intercom handles their client info, relationships, and support from one platform. By default, all emails that [Read More]
A friend of mine recently launched a podcast. He had a problem with the amount of fluff on some other podcasts, and wanted to create something where the people involved just talk “real”.
Today, a client received what looks like an invoice from Domain Name Corp. They immediately sent me an email asking if I knew anything about it. Only a month ago did another client receive the same document.
Hackers love going to town on websites. Here are a couple of horror stories and how we mitigate the risk for our clients.
A good friend of mine, Kevin Gammie, who runs his own small coaching business. He had an idea to create a community where small businesses could help each other. So he built the Brisbane Small Business Facebook group which now has over 1100 members.